A specific decision to implement lean principles in the office is a decision against waste in favor of maximum value creation – in all areas of the company. You are not opting for a first aid kit, but a holistic approach based on the lean philosophy. The challenge is to apply the lean philosophy across the entire company, including all business processes and employees – and to do so over the long term. Of course there is a need for methodological competence in the core areas. However, the real changes have to take place in the mind. The factor for success is a clear shift in attitude and company culture. The key to developing such a new corporate culture is a professional, high-performance team of leaders and implementation managers with conviction.
We conceived the lean management academy for the particular needs of indirect company units and service companies (including health insurance providers, insurance companies, authorities, and administrations). Based on our project experience, an emphasis is placed on process analysis and modeling, visual management with KPIs, the standardization of office departments, and problem solving in administration. The lean management academy creates a platform for practical elements and case studies that make the potential of methods visible and tangible for staff at the end of each thematic unit. An exchange and discussions among participants helps to create additional incentives and stimulus to make improvements in their areas of the company. A stronger team spirit supports the benefits of sustained learning success and a culture of continuous improvement.
As true lean specialists, participants will find it easy to “infect” their colleagues with the lean philosophy after completing the training. Specially selected examples and exercises for the area of administration will help you to drive forward implementation. This creates a high level of acceptance, which makes it much easier and faster to implement greater efficiency as a next step, and such implementation will pays for itself in a short time.
3 days or 5 days (standard program), additional qualification programs to be discussed
Internalize the lean philosophy and experience the effect of individual methods for yourself. Together you can easily manage to inspire your employees and peers in the office for the implementation of lean principles.
With extensive knowledge of how the most important lean methods work and their specific concrete benefits, you can professionally support implementation measures in your company.
The modular structure of the training makes it possible to tailor individual elements to your needs in a wide range of areas. We can provide the lean management academy service over five or ten days. Simply give us a call – we would be pleased to offer advice and put together an individual lean qualification program for your office.
Managing directors, specialists, and managers from office departments and in service as well as and anyone charged with tasks related to the implementation and maintenance of the lean philosophy, such as future internal “multipliers,” CIP trainers, and coaches.