Strategy consulting
Practical problem-solving
Focused, systematic, and successful
Recognizing relevant problems in a systematic, goal-oriented manner and then identifying the causes, effectively eliminating these causes, and ultimately solving problems in the long term – this process is an elementary competence for any company seeking to secure performance at a high level.
Eliminate problems in production and administration using best-practice methods and procedures.
This course supports departments, divisions, and companies as a whole in their efforts to introduce, optimize, or realign their approach to systematic problem-solving by presenting a methodical approach, explaining and practicing individual elements, and finally applying learning outcomes to real problems in the day-to-day work of participants.
Your benefits
- Gain a comprehensive understanding of systematic problem-solving
- Learn about target setting, procedures, points to consider, and fields of application for systematic problem-solving
- Deepen your understanding of methodology by applying the approach to real problems from your day-to-day work or your field
Contents & Key Learnings
- Standard, deviation, problem
- Systematic problem-solving
- Problem description
- Data when recording problems
- 7 quality tools
- Problem analysis (Ishikawa, 5W)
- Developing alternative solutions
- Evaluating and prioritizing alternative solutions
- Implementation and monitoring effectiveness
- 8D report
- Identifying problems (quality gates)
- Feedback and problem management
- Quality control loops
Format & Execution
- Classroom and shop floor training
- Presentation, discussion, application, exercises, transfer
Audience
- Project managers, lean agents, and change agents in the company as well as anyone charged with tasks related to the implementation and maintenance of the lean philosophy
- Future internal “multipliers” as well as workshop trainers, coaches, and CIP trainers