Do you find that some of your processes are not running quite smoothly? Are they too slow, too expensive, not on schedule, defective, or simply deliver the wrong results? If so, Ingenics would be pleased to support you by developing interfaces, remedying process errors, reducing queries, and coordinating responsibilities more effectively. This uncovers all the relevant sources of waste in a systematic fashion before employees are finally trained in the new process, whose development they have been involved in since the outset.
First, the current process is documented in collaboration with the employees. The form of representation or modeling language – be it a value stream map, EPK, or value chain diagram – is adapted to the needs of each customer. The next step is to analyze the actual processes, identify potential, and define areas for action. The target process is worked out based on the existing potential, with documented implementation taking place in line with previously established priorities, from the definition of process indicators and the timely scheduling of tasks to the realization of quick wins.