Raising Productivity Sustainably with Industrial Engineering

At many companies, increasingly complex products and projects, ever-higher demands from customers, and a deep need for production to be transformation-ready are meeting internal organizational structures that are slimmed down and have insufficient expertise in or capacity for industrial engineering. The productivity-management shortcomings that result from this pose an existential threat to the competitive position of a company. In addition, employee motivation is often also “impaired” by a number of lean and CIP activities that previously lost effectiveness due to a lack of sustainability. On the other hand, industrial engineering with an optimum focus on the company ensures the necessary structures and systems for sustainable productivity increases.

Ingenics AG, with its industrial engineering philosophy, is one of few consultancies to pursue a holistic approach – from strategic development through to tactical structures and methods and fully exploiting actual potential in operations. This extends far beyond typical lean and CIP projects. The approach encompasses the establishment of an industrial engineering (IE) system, with corresponding structures and process standards, adapted to the individual company.

The structures, processes, and methods built up in connection with this are used for the operation and optimization of the production system. Employee involvement is a high priority under the approach. As a result, support is given for a more sustainable and holistic implementation of the lean philosophy and a CIP organizational structure is established.

Based on its decades of experience providing intensive guidance to SMEs and major companies, Ingenics AG believes that there are three main fields of action for the establishment of an industrial engineering system in businesses:

  1. gauging the maturity of the industrial engineering system
  2. strategic direction and derivation of the Industrial Engineering 4.0 strategic model
  3. establishment of the industrial engineering system

1. Gauging the maturity of the industrial engineering system

A detailed determination of the state of things is essential in order for an industrial engineering system to exploit productivity reserves fully. When gauging the company’s position, its industrial engineering potential is investigated.

The analysis focuses on the following:

  • strategy and target IE system
  • IE business processes
  • employee skills
  • methodological expertise in designing processes, designing the workplace, designing products, determining timing specifications, and planning and controlling performance
  • technical system and infrastructure

A key element to gauging the company’s position is an IE-system maturity model that has been refined over the years. It describes the “ideal” state of the IE organizational structure being practiced, addressing the technical system, process, methods, employees, strategy, and organization.

The maturity is determined in fine detail using one of the four maturity levels provided by the model. The degree of discrepancy with the “ideal” state reveals the individual company’s need for action, which is split up into priorities and progressively exploited, with progress in turn being measured using the model.

During this stage, the company’s management gains a detailed insight as to where it stands with the exploitation of productivity reserves and obtains a concrete plan for establishing or developing the industrial engineering system. 

2. Strategic direction and derivation of the Industrial Engineering 4.0 strategic model

The sustainable establishment of an industrial engineering system requires integration with the company’s overall strategy. The strategic direction and organization of the company and the relevant framework for the IE system are determined together with the company for this. 
The following questions are answered at this stage, including with the help of the maturity model:

  • What objectives and fields of action are rooted in the company’s strategy for industrial engineering?
  • Is there a formulated Industry 4.0 vision for the company’s industrial engineering? 
  • Has there existed tactical and operational planning of objectives and has there existed a process/organizational model for the company’s industrial engineering? 
  • What effect does the target system have on productivity management? 
  • What methods and standards are used and what is their process maturity?
  • What technical systems support the planning of products, processes, and production with regard to the provision and usage of data?
  • Do the IE employees’ job descriptions reflect the industrial engineering strategy and have they supported it?  

 Answering these questions together produces the underlying concept for the industrial engineering system and, by extension, the company’s own strategic model for Industrial Engineering 4.0. 

3. Establishment of the industrial engineering system

After gauging the company’s position and determining strategic, tactical, and operational fields of action, the specific productivity reserves and the potential in the company are exploited. Determining the success of this is the establishment of a sustainable industrial engineering system for a long-term focus on productivity.
The fields of action uncovered by the maturity model and performance checks form the guidelines for this. The client is given consistent, operation-centric guidance for the exploitation of these fields of action.


The following consultancy services and methods are tangible levers used by Ingenics for implementation: 

  • lean management and leadership
  • productivity management with planning and controlling of performance
  • Value Stream Analysis 4.0
  • planning and optimization of processes
  • workplace design and ergonomics
  • shop-floor management
  • identification and elimination of waste 
  • determination of timing specifications, for example by analyzing with REFA methodology, methods-time measurement (MTM), the Maynard operation-sequence technique (MOST), and other data-capture methods
  • leveling of work systems using line balancing
  • calculation of staffing requirements
  • incentive and remuneration systems
  • production-pace control (determining pace and optimization)
  • the Ingenics Industrial Engineering Cockpit, a dashboard and metrics system for each individual client (core component of the IE system)

Industrial Engineering System Constantly Exploits Company Productivity Reserves

Industrial engineering with an optimum focus on the company ensures the necessary structure and corresponding systems, cementing competitiveness through:  

  • a sustainable increase in productivity
  • optimization of business processes
  • enhancement of detailed task sequences in the production process
  • a relevant increase in transparency within the workplace organizational structure
  • incorporation and optimization of infrastructure and the regulation framework for the workplace organizational structure
  • an effective control system for analyzing discrepancies and identifying productivity reserves over the long term
  • general optimization of the interaction between people, materials, and machines
  • the sustainable and holistic implementation of lean and CIP philosophies
  • the maintenance and improvement of employee health, performance, and satisfaction 

There are many ways to improve the efficiency of your production — and Ingenics knows which „levers to shift” in various processing areas, depending naturally on your individual business goals. One key area is the improvement and redesign of your manufacturing processes and working systems. Here Ingenics improves the design of value-flows with respect to materials, ergonomy, service and handling operations. The second key area is your working organization. Here, it is important to focus on enhancing the potential of your employees through the use of team building, work scheduling and various wage or compensation programs.

Time management

One of the "big levers” for efficiency improvements is a business’ personnel planning, including its related costs and performance evaluations. At Ingenics, we have a wide range of proven and new personnel planning methods to raise your workforce’s overall efficiency. To systematically determine process data various time management tools are available, such as: MTM time-measurement tools for predefined working periods, time management methods, video or photo analyses, as well as line balancing which examines both the pace and capacities of production operations. 


Working organization

Ingenics solution for dealing with your business’ increasing complexity and profitability focuses on new types of working organizations and modern personnel management, i. e. personnel planning that is based on a qualification matrix, as well as the actual qualification and age structures. With these modern personnel methods, both your operational efficiency and the overall value of your business can be sustainably increased. Here, the additional use of team building methods is also a key Ingenics tool which actively involves employees in a business’ problem-solving process.

Wage and incentive plans

Efficient production structures also require equally efficient working organizations with appropriate wage and incentive plans. As a result, variations in customer demand can then be accommodated by a flexible working organization, adjustable employee scheduling and variable compensation plans. Naturally, such compensation plans need to reflect a business’ actual operational results, as well as promoting both team work and individual performance. Here for example, Ingenics can develop synchronized working-shift systems which fulfill these requirements and raise workforce effectiveness.

Ergonomics and workstation design

Not only changing demographics demand ergonomic working areas. And that’s why Ingenics develops both lean, process-oriented, productions structures and ergonomically designed working systems — that consider human-factors as well the age of your employees.

Qualitative and quantitative labor requirements planning

With a regular, systematic labor requirements plan, you can ensure that your company is able to continue operations and secure its long-term success. Qualitative and quantitative staff planning means you will have the right number of the right people with the necessary qualifications — at right time and place ...


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Johann Kablutschkin

Johann Kablutschkin


Associate Partner, Project Director
Phone : +49 731 93680 229

Johannes Eff

Johannes Eff


Key Account Manager USA
Phone : +1 205 887 0705