Ingenics AG privacy policy

We appreciate your visit to our Web site and your interest in our company. Data protection is of great importance to the management of Ingenics AG (referred to in the following as "Ingenics", "we", or "us"). Protection of user data and compliance with data protection regulations are of the utmost importance to us.

In principle, use of our Web site is possible without any personal data being provided. Ingenics collects, stores, and processes your personal data only if this is permitted on the basis of statutory regulations or if you have granted consent for this. No data are transmitted to third parties without your express consent.

Processing of personal data, such as the name, address, e-mail address, or telephone number of a person is always performed in conformance with the Basic Regulation on Data Protection and in compliance with the locally applicable national data protection regulations to which Ingenics is subject.

Please note that data transfer within the Internet (such as e-mail communication) can be subject to security breaches. Complete protection of data from access by third parties is not possible.

Ingenics AG Internet pages use cookies. Cookies are text files which are transfered to a computer system via an Internet browser and stored there. Cookies cause no harm and contain no viruses. Countless Internet Web sites and servers use cookies. Most of the cookies used by us are so-called "session cookies". These are automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. A particular Internet browser can be recognized and identified from the unique cookie ID.

You can prevent the placing of cookies by our Web site at any time by making the necessary setting on the Internet browser you are using, thus permanently deactivating the placing of cookies. Also, cookies already placed can be deleted at any time via an Internet browser or other software program.

The use of cookies makes it possible for us to provide more user-friendly services to the users of this Web site which would not be possible without the placing of cookies.

Google Analytics
This Web site uses Google Analytics, a Web analysis service of Google Inc. ("Google"). Google Analytics uses what are called "cookies", text files which are stored on your computer and which make it possible to analyze your use of our Web site. The information on your use of this Web site which is generated by the cookies (including your IP address) is transmitted via a server to Google in the USA and stored there. Google will use this information to evaluate your use of the Web site, to compile reports on Web site activity for the Web site operator, and to provide other services connected with Web site and Internet use. Google will also transmit these data to third parties provided this is prescribed by law or provided the third parties process these data on behalf of Google. In no case will Google establish a connection between your IP address and other data.

Browser plug-in
You can prevent the installation of cookies by making the necessary setting in your browser software; we inform you, however, that in this case you may not be able to use all the functions of this Web site to their full extent. By using this Web site you agree to the processing of the data collected on you by Google in the manner described above and for the purpose stated above.

IP anonymization
We have activated the IP anonymization function on this Web site. This means that, within member states of the European Union or within other states party to the Agreement on the European Economic Area, Google abbreviates your IP address before it is transmitted to the USA.

If you do not wish Google to receive data from your browser when you access the site, you can use the following link to opt out of Google Analytics:, this plug-in prevents the browser from requesting the Analytics code, with the result that Google does not receive any data when the page is accessed. The plug-in is available only for Internet Explorer 7 and 8, Firefox 3.x, and for Google Chrome. According to Google the browser blocks the Google Analytics script after installation.

You can find further information on terms of use and data protection at or Please note that on this Web site Google Analytics has been enhanced with the code "gat._anonymizeIp();" in order to ensure the anonymized collection of IP addresses (this is known as IP masking).

Google Ads
Ingenics uses Google Conversion Tracking, an analysis service of Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google"). This service involves the placing of a cookie (called a "conversion cookie") on your computer by Google Ads if you have accessed our Web site via a Google advertisement. These cookies lose their validity after 30 days and are not used for personal identification. If you visit certain of our pages before this cookie has expired, we and Google can see that someone has clicked on the ad and thus been redirected to our Web site. The information collected using the conversion cookie serves the purpose of compiling conversion statistics on those who have agreed to conversion tracking. These statistics show us the total number of users who have clicked on our ad and were redirected to a page containing a conversion tracking tag. However, we do not obtain any information with which a user could be personally identified.

If you do not wish to participate in tracking you can opt out by making the necessary setting in your browser software (deactivation option) to prevent the installation of these cookies. You will then not be included in the conversion tracking statistics.

You can find further information on terms of use and data protection at:

Our Content on Social Media Platforms (Social Media Links)
We publish a variety of content online on social media platforms (e.g. fan pages) that provide information about Ingenics AG and give us the opportunity to interact with you. We would like to point out that we have no control over the processing of your personal data on these platforms and that only the respective provider has full knowledge of the contents of the data transferred via their platform and its use. When you visit the respective platform, cookies are usually stored on your device. This method of data collection may also apply to you even if you are not registered on the respective platform. We have no knowledge of whether such data is transferred outside the European Economic Area. We process personal data on these platforms on the basis of Article 6(1)(f) of the GDPR. Our legitimate interest lies in our desire to present Ingenics to the outside world in a variety of ways and to utilize the ability to communicate with our customers as effectively as possible. Consent pursuant to Article 6(1)(a) of the GDPR may also constitute a legal basis for processing your data if you have granted such consent to the platform provider.
Extensive information about the data processing activities of the platform providers with respect to the applicable means to object, the right of access, as well as specific information about the respective platforms is provided in the following privacy policies of the respective providers:

Our website utilizes functions of the LinkedIn network. The provider is the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Whenever you access a page on our Web site which contains functions from LinkedIn, a connection is established to servers at LinkedIn. This informs LinkedIn that you have visited our Web pages using your IP address. If you click on the LinkedIn "recommend" button and you are logged in to your LinkedIn account, LinkedIn is able to trace your visit to our Web site back to your user account. Please note that as the provider of these pages we have no knowledge of the content of the data transferred or their use by LinkedIn.

You can find further information on this in the LinkedIn privacy policy at:

Our website utilizes functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Whenever you access a page on our Web site which contains functions from XING, a connection is established to servers at XING. To our knowledge this does not involve storage of any personal data. In particular, your IP address is not stored and your user behavior is not evaluated. You can find further information on data protection and the XING share button in the XING privacy policy at:

Provider: Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
Privacy Policy:
Specific Information about YouTube Accounts or Channels: When you visit our YouTube channel, YouTube processes your personal data. This data is transmitted to us by YouTube in anonymized form within the scope of our use of YouTube STUDIO. This anonymized data consists of statistical data about our channel subscribers.
In addition, YouTube provides us the username of your Google+ profile when you interact with us or our page, such as by liking or commenting on videos or subscribing to our channel, for example.

Provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland
Privacy Policy:
Specific Information about Facebook Fan Pages: When you visit our Facebook fan page, Facebook processes your personal data (Facebook Insights). This data is transmitted to us by Facebook in anonymized form within the scope of our use of Facebook Insights. This anonymized data consists of statistical data about our fan page subscribers. In addition, Facebook provides us with information about your profile when you interact with us or our page, such as by liking or commenting on posts, contacting us via Facebook, or following our page.

Vimeo privacy policy
The Ingenics AG Web site contains videos which are provided by a service (plug-ins) of which belongs to Vimeo LCC, New York (USA). When you call up a video a connection is established to the Vimeo servers. This results in the transfer of information on your access request (such as browser in use and IP address). Also, cookies may be stored on your device. It is also possible that further services such as Google Analytics are used by Vimeo. Ingenics AG has no influence on the handling of data which are used and stored by Vimeo or third party providers. We therefore recommend that you carefully review the Vimeo privacy policy before using this service. If you are logged in to Vimeo, when you call up a video the request can be traced to the login / your customer account.

You can access the Vimeo privacy policy at

Our Web site uses functions and content from the Instagram service, one of the Facebook products provided by Facebook Ireland Ltd. This service is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Irland (hereinafter referred to as Instagram). We use these services on the basis of article 6 paragraph 1 point (f) of the GDPR as we have a legitimate interest in disseminating and in increasing in the level of awareness of our online offering. These efforts can include embedding content such as photos, videos, or texts and buttons which you can use to share the content of our Web site within the social medium. If you yourself are registered on the Instagram platform, Instagram can link your visit to our Web site with your user profile. You can view the Instagram privacy policy at

Server log files
The Web site provider automatically collects and stores information in what are referred to as server log files, which your browser automatically transmits to us. These are:

  • browser type and version

  • operating system in use

  • referer URL

  • host name of the accessing computer

  • time of server request

  • IP address

These data are not amalgamated with other data sources.

Legal basis of data collection
We use your personal data either on the basis of your express consent, or we process your data for the performance of preliminary measures to fulfill a contract (in accordance with Article 6 Section 1 DSGVO). It may also be necessary to process your data in order to fulfill our legal obligations. The legal basis for the processing of your data is the Basic Regulation on Data Protection as well as national statutory provisions.

Type of data collected
We collect personal data transmitted to us by you, for example when you make requests using the contact form, when you contact our customer service department, or when you receive our newsletter. Examples of the personal data you provide are contact and historical data (title, first name, last name, address, e-mail address, telephone number, date of birth).

Contact form
If you make a request using our contact form, the information you provide on the form (request content, subject of request, and date) including the contact data provided by you on the form (first name, last name, and e-mail address) are stored by us for the purpose of processing your request and for the purpose of follow-up questions. We do not pass on these data without your consent.

You can revoke your consent for processing or transfer at any time. You can do this by sending us an informal e-mail. The lawfulness of data processing performed prior to revocation remains unaffected by revocation.

The data you provide on our contact form remain stored by us until you request that they be deleted, you revoke your consent for storage, or the purpose for storing the data no longer exists (e.g., after your request has been processed). Mandatory legal provisions – in particular storage periods – remain unaffected.

If you wish to receive the newsletter, checklists, or White Papers offerend on our Web site, we require your e-mail address as well as information which grants us permission to check that you are the holder of the e-mail address provided and and that you consent to receipt of the newsletter. Any further data are collected only on a voluntary basis. For legal reasons a confirmation e-mail is sent to any e-mail address provided for the first time by a person wishing to receive the newsletter (double opt-in procedure). We use these data solely for sending the requested information and we do not pass them on to third parties.

The consent granted to store the data and the e-mail address and to use these to send the newsletter can be revoked at any time, for example by using the "unsubscribe" link in the newsletter. The lawfulness of data processing already performed remains unaffected by revocation.

We store the data provided to us by you for the purpose of receiving the newsletter until you unsubscribe from the newsletter, at which time the data are deleted.

Use of HubSpot
We use HubSpot for our marketing activities. This is an integrated software solution which we use to cover various aspects of our online marketing strategy.

Our registration service allows visitors to our Web site to obtain more information on our company, to download content, and to make available their contact information and other demographic information.

This information, as well as the content of our Web site, are stored on the servers of our software partner HubSpot . These may be used by us to make contact with the visitors to our website and to determine which of our company's services are of interest to them.

All information collected by us are subject to this privacy policy. We use all information collected solely for the purpose of optimizing our marketing strategy.

HubSpot is a US software company with a branch office in Berlin.
Unter den Linden 26
10117 Berlin
Tel. +49 30 56796549

HubSpot is certified under the conditions of the "EU - U.S. Privacy Shield Framework" and is subject to the TRUSTe 's Privacy Seal as well as the "U.S. - Swiss Safe Harbor" Framework.

Storage period
Personal data received by us on our Web site are stored only until the purpose for which they were collected and processed has been fulfilled. If the processing of the data is based on your consent and you revoke such consent, we delete your personal data immediately upon revocation unless we are required by law to retain them.

In managing your personal data Ingenics AG implements technical and organizational security measures to protect it against accidental or intentional manipulation, loss, and destruction, and against access by unauthorized persons. The security measures in place are continuously improved to keep pace with technological developments.

Protection of minors
This online offer does not apply to children under 16 years of age.

Your rights
You have the right at any time to obtain information on the personal data stored by us, their origin and recipients, and the purpose of processing the data, as well as a right to correct, block, or delete these data. Additionally, you have the right to limit the scope of data processing and data portability, and the right of objection to processing of the data. You also have the right to file a complaint with a supervisory authority.

Revocation of your consent to data processing
Some data processing procedures require your express consent. You have the right to revoke the consent previously granted at any time. It is sufficient to send us an informal e-mail message to this effect at contact(at) The lawfulness of data processing performed prior to revocation remains unaffected by revocation.

In the event of any queries regarding our use of your personal data or the integrity and/or accuracy of such data, or if you desire to assert your rights, please contact us via e-mail at datenschutz(at)

Ingenics AG
Schillerstraße 1/15
89077 Ulm
Tel. +49-731-936-800

Contact details of the external data protection officer

Managing Director: Stefan Fischerkeller
Tel.: +49 7542 / 94921-00